Privacy Policy

Serene Co., Ltd. (hereinafter referred to as “we”) will handle personal information in accordance with the following privacy policy in operating SITH Ho’oponopono Asia Office (hereinafter referred to as “the Shop”).

1. Definition of Personal Information

Personal information means information about a living individual that can be used to identify the specific individual by name, date of birth, or other description contained in the information, or information that can be easily cross-checked with other information and thereby used to identify the specific individual.

2. Collection of Personal Information

We may collect personal information from you when you purchase a product or make an inquiry.

When collecting personal information, we will clearly state the purpose of use and use legal and fair means.

The personal information collected in the shop is as follows

a) Name

b) Your address

c) Telephone number

d) E-mail address

e) Shipping address information

f) Transaction history and details of transactions with our store

g) Information that can be used to identify a specific individual by combining the above.

3. Use of Personal Information

We use the personal information we receive from our customers for the following purposes

a) Confirmation of orders and inquiries

b) Confirmation and reference of product shipment

c) When replying to inquiries.

We will not disclose or provide personal information to third parties without your permission except in the following cases

a) When required by law, or when it is necessary to cooperate with national or local government agencies or their agents in the performance of their duties as required by law.

b) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

c) When exchanging personal data with an affiliate of the company that operates the Shop.

4. Safe Management of Personal Information

In addition to rational, organizational, physical, human, and technical measures taken by service providers to ensure the security of personal information received from customers, the Shop will take appropriate measures to prevent unauthorized access to personal data and the loss, alteration, or leakage of personal information in accordance with relevant laws and regulations.

5. Correction and Deletion of Personal Information

Please use the contact information below to inform us of any correction or deletion of personal information received from customers.

6. Use of cookies

In order to provide better service to our customers, we may use cookies, but this does not allow us to collect personally identifiable information and does not violate the privacy of our customers.

If you do not wish to accept cookies, you can change your browser settings.

7. Use of SSL

SSL (Secure Sockets Layer) technology is used when entering personal information for security purposes to prevent such information from being intercepted, interfered with, or tampered with.

SSL is a function that encrypts information to prevent eavesdropping and data falsification, making it possible to transmit information more securely.

8. Contact Information

SITH Ho’oponopono Asia Office


Tel: +81-36712-6299

9. Changes to Privacy Policy

Whenever we change the personal information we collect, change the purpose of use, or make other changes to our privacy policy, we will make these changes publicly available by posting the changes on this page.